2020-2023Used EV Review

Volkswagen ID.3(2020-2023) Used Buyer's Guide

The VW ID.3 is spacious, comfortable and good to drive, but early cars had annoying software issues and the touch controls can be frustrating.

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7
/10
EV Helper Score
Danny Coyle
Danny Coyle
Contributing Editor

At a Glance

Body Type
Hatchback
Battery
58kWh (Pro) / 77kWh (Pro S)
Range (WLTP)
217 - 341 miles (WLTP)
0-62mph
6.2 - 7.9 seconds (0-62mph)
Seats
5
Boot
385 litres
AC Charging
11kW
DC Charging
120kW (Pro) / 170kW (Pro S)
Used Price Range
Based on current UK market
£17,000 - £38,000

What's Good

  • Spacious interior (Golf+ size inside)
  • Good range options (Pro S especially)
  • Comfortable ride quality
  • Quick DC charging (Pro S)
  • Strong VW dealer network
  • Rear-wheel drive feels nimble

What's Not So Good

  • Software bugs plagued early cars
  • Interior quality below VW standards
  • Touch-sensitive controls frustrating
  • No frunk storage
  • Rear visibility limited
  • Efficiency below best in class

Overview

The Volkswagen ID.3 was VW's first purpose-built EV, positioned as the "electric Golf" — a mainstream, accessible electric hatchback. It's now well-established on the used market with reasonable prices.

Early ID.3s suffered from software problems, but subsequent updates resolved most issues. The car underneath is fundamentally sound — spacious, comfortable, and practical.

Model variants:

VersionBatteryRange (WLTP)DC Charging
Pure45kWh217 miles50kW
Pro58kWh264 miles120kW
Pro S77kWh341 miles170kW
GTX (2023)77kWh324 miles185kW

Key changes:

YearChanges
2020UK launch (1st Edition, Pro models)
2021Pro S (77kWh) arrives, software updates
2022Ongoing software refinement
2023Facelift, GTX performance model

The 2023 facelift addressed many criticisms (improved infotainment, better buttons), but this review focuses on pre-facelift cars (2020-2023).

Software: The elephant in the room

Early ID.3s had significant software problems — infotainment freezes, feature outages, and inconsistent behaviour. VW pushed multiple over-the-air updates to address these. Later cars (late 2021+) are much more stable.

Performance & Drive

In town

The ID.3 is excellent around town. The tight turning circle (10.2m despite its size), light steering, and good visibility make urban driving easy. The rear-wheel drive layout feels natural and nimble.

The single-speed transmission is smooth, and one-pedal driving (via "B" mode) works well.

On the motorway

Comfortable and refined at motorway speeds. Wind noise is well-controlled, and the ride smooths out imperfections nicely. The 77kWh Pro S version is best for regular motorway use — adequate range and faster 170kW charging.

FeatureAvailability
Adaptive cruiseStandard on most
Lane keepingStandard
Travel Assist (L2)Higher trims

On a twisty road

The ID.3 is competent rather than exciting. The rear-wheel drive adds some engagement, and the low centre of gravity helps through corners. However, the steering is numb, and the suspension prioritises comfort over sharpness.

It's no Golf GTI replacement, but it's perfectly adequate for most drivers. The GTX (2023) adds more power but doesn't fundamentally transform the character.

Space & Practicality

Front seats

Front space is generous. The flat floor and compact dashboard create an airy, open feel. The seats are comfortable with good adjustment.

The dashboard design is minimalist — almost too much so. Important functions require touchscreen or touch-slider interaction.

Rear seats

Here's where the ID.3 impresses. Despite being similar in length to a Golf, the rear offers noticeably more space thanks to the purpose-built EV platform.

MeasurementSpace
Rear legroomExcellent
Rear headroomGood
Rear width3 adults possible

The flat floor (no transmission tunnel) makes the centre seat more usable. It's genuinely a spacious family car.

Boot space

At 385 litres, the boot is adequate but not exceptional. The high floor (batteries underneath) limits depth. No frunk, so charging cables must fit in the boot.

ConfigurationCapacity
Seats up385 litres
Seats folded~1,267 litres

The boot opening is practical, but this isn't an estate car. For serious load-carrying, consider the ID.4 SUV.

Interior & Tech

Interior quality

This is controversial. The ID.3's interior is "softer" than traditional VWs — more sustainable materials, simpler design. Some see this as modern; others see it as cheap.

The piano black trim scratches easily. Some plastics feel low-rent for VW. The touch-sensitive controls (headlights, climate sliders) frustrate many owners.

Infotainment

The 10" infotainment screen and 5.3" driver display were problematic at launch:

IssueStatus
Freezing/crashingMostly fixed by updates
Slow responseImproved but not perfect
Missing featuresGradually added

Apple CarPlay and Android Auto (wireless) are standard and recommended over the native system.

Equipment

FeatureAvailability
Heated seatsStandard (most)
Heated steering wheelHigher trims
LED matrix lightsHigher trims
Augmented reality HUDHigher trims
Wireless phone chargingStandard (most)

The ID. Software 3.0 (2022+) brought significant improvements. Ask about software version when buying used.

Range & Charging

Real-world range

VersionWLTPReal-world (summer)Real-world (winter)
Pure (45kWh)217 miles150-170 miles110-140 miles
Pro (58kWh)264 miles200-230 miles150-180 miles
Pro S (77kWh)341 miles260-290 miles200-240 miles

The Pro S offers genuinely useful range. The Pro is fine for most UK use. The Pure (45kWh) is urban-only.

Home charging

Battery7kW Charger11kW Charger
58kWh Pro~9 hours~6 hours
77kWh Pro S~12 hours~8 hours

The 11kW onboard charger is standard on most UK cars.

DC rapid charging

VersionMax Speed10-80% Time
Pure50kW~45 mins
Pro120kW~35 mins
Pro S170kW~35 mins

The Pro S's 170kW charging is competitive. The Pro's 120kW is adequate. The Pure's 50kW limit is a significant restriction.

Charging curve

The ID.3 has a relatively flat charging curve, maintaining good speeds through most of the charge. It's more consistent than some rivals.

Reliability & Common Problems

Overall reliability

The ID.3 has had mixed reliability. Software issues dominated early ownership, though mechanical reliability is generally good.

Software problems (early cars)

IssueStatus
Infotainment crashesFixed by updates
Phone key failuresMostly resolved
Missing features at launchNow complete
Over-the-air update failuresImproved

Cars built from late 2021 onwards are generally more stable. Ask about software version and update history.

Mechanical issues

IssueSeverityNotes
12V battery failureMediumCommon across VW group
Suspension creaksLowSome reports
Interior rattlesLowQuality varies
Braking systemLowOccasional ABS sensor issues

What's reliable

The MEB platform, electric motors, and batteries have proven robust. Major drivetrain failures are rare. Most problems relate to software and fit/finish.

Warranty

CoverageDuration
Vehicle3 years / 60,000 miles
Battery8 years / 100,000 miles

VW's warranty is shorter than Kia/Hyundai. Check remaining coverage on used cars.

What to Look For When Buying

Before viewing

  • Check build date — Late 2021+ preferred for better software
  • Verify battery size — Pure, Pro, or Pro S significantly different
  • Request software version — Ask about update history
  • Check service history — VW dealer stamps preferred

During inspection

CheckWhat to Look For
InfotainmentResponsiveness, no freezing
Touch controlsClimate slider, light controls work
Interior trimScratches on piano black
Panel gapsConsistency
Charging portFunctions smoothly
All keysIncluding phone key if applicable

Test drive checklist

TestWhat You Want
Phone pairingBluetooth/CarPlay connects
NavigationRoute calculation works
ChargingTest DC charge if possible
Regen brakingB mode functions correctly
Assist systemsTravel Assist, lane keeping
Over-the-air statusAny pending updates

Questions to ask

  • What software version is installed?
  • Has the car received all OTA updates?
  • Any recurring infotainment issues?
  • Has the 12V battery been replaced?
  • Any warranty work completed?

Red flags

Warning SignRisk
Very early build (spring 2020)More software issues
Never updatedPotential problems
Infotainment crashes during testOngoing issues
Non-VW service historyMay affect warranty

Used Price Guide

Current market prices (2026)

YearVersionMileagePrice Range
2020Pro40-60,000£17,000 - £22,000
2021Pro30-50,000£19,000 - £25,000
2021Pro S30-50,000£24,000 - £30,000
2022Pro20-40,000£22,000 - £28,000
2022Pro S20-40,000£28,000 - £34,000
2023Pro S10-20,000£30,000 - £38,000

What affects price

FactorImpact
Battery size (Pro vs Pro S)High
Build date/software versionMedium
Trim levelMedium
MileageMedium
Service historyMedium

Best value

A late 2021 or 2022 Pro S with 20,000-40,000 miles offers the best balance. You get the 77kWh battery, better software, and 170kW charging for £28,000-£34,000.

Budget option

A 2020-2021 Pro (58kWh) with higher mileage can be had for under £20,000. Accept some software quirks but get a fundamentally good car.

Avoid

Very early 2020 cars with unknown update history. The software experience varies dramatically between early and late builds.

The Verdict

7
/10

Who should buy a used Volkswagen ID.3?

The ID.3 makes sense if:

  • You want a spacious, practical hatchback
  • VW's dealer network appeals
  • Rear passenger space matters
  • You value comfort over sportiness
  • You're buying a late 2021+ car

Who should look elsewhere?

Consider alternatives if:

  • Interior quality and materials matter a lot
  • You want physical buttons for key controls
  • Efficiency is a priority (Tesla Model 3 is better)
  • You're considering a very early build
  • Reliability track record concerns you

The bottom line

The Volkswagen ID.3 (2020-2023) is a competent, spacious, and comfortable electric hatchback. It's not exciting, but it does the family car job well — more interior space than a Golf, reasonable range, and decent charging speeds.

The software issues that plagued early cars are largely resolved, but buyer beware: check the build date and update history. Late 2021+ cars are significantly better.

Interior quality and the touch-sensitive controls remain contentious. If these matter to you, test drive before committing.

For those wanting a mainstream, no-drama EV from a familiar brand, the ID.3 delivers. It's the sensible choice, even if it's not the exciting one.

RatingScore
Value for money7/10
Real-world range8/10 (Pro S) / 7/10 (Pro)
Charging convenience8/10
Reliability6/10 (early) / 7/10 (late)
Practicality8/10
Overall7/10